Delivery

Any orders placed before 11:00 am (French time) will be delivered or sent that very day (except on weekend and public holidays). You can however postpone your shipment and choose your delivery date in the calendar available on the Shopping Cart page.

1. ORDER PACKING

Products are slid in insulated packets in order to guarantee an ideal temperature throughout the shipment. They are also well protected from the shocks thanks to supports of wedging joined into the parcel.

A paper bag is automatically added to your order. For additional bags or order of a cool bag, please mention it in the Cart page.

2. DELIVERY TO METROPOLITAN FRANCE AND MONACO

Free delivery in Metropolitan France (excluding Corsica) for any orders above 90€ placed on www.jeanpaulhevin.com.

The delivery methods differ according to the articles and the order destination. On every product pages, the available delivery methods for the product are mentioned.

Colissimo

Shipping fee for Metropolitan France (excluding Corsica) and Monaco: 7€

Corsica fee : varie en fonction du poids du colis

Delivery in 2 to 4 days (excluding Sunday and public holidays).

To guarantee the quality of our products, the delivery method by Colissimo can be temporarily suspended when temperatures are too high.

Chronopost

Shipping fee for Metropolitan France (excluding Corsica) and Monaco: 14€

Corsica fee : 37,51€

Delivery in 1 to 2 days (excluding Sunday and public holidays).

Courier

Unique fee : 25€

Delivery by courier available only within Paris from Monday to Friday (excepting public holidays).

- Order placed before 11:00 am from Monday to Friday: delivery available from 1:00pm on the very same day.

- Order placed after 11:00 am from Monday to Thursday: delivery available from 1:00pm on the following day.

- Order placed after 11:00 am on Friday: delivery available from 1:00pm on the following Monday.

3. INTERNATIONAL DELIVERY

The articles bought on www.jeanpaulhevin.com are shipped to the fommowing countries only:

Algeria*, Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, Germany, Greece, Hong Kong, Hungary, Ireland, Italy, Japan, Liechtenstein, Lithuania, Luxembourg, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Saudi Arabia*, Singapore, Slovakia, Spain, South Korea, Sweden, Switzerland, Taiwan, Turkey, USA, United Kingdom, Vatican.

*Shipping to those countries is suspended from May till October.

No shipping to French Overseas Department and Territories.

Chronopost

Available for all the above destinations excluding the USA, Canada and South Korea.

The fees depend on the weight of the parcel and its destination.

Shipping in 1 to 2 day(s): capital cities and large European cities

Shipping in 2 to 3 days: other European cities

Shipping in 3 to 4 days: other destinations

 

For international shipments, import fees and custom extra charge are not included in Chronopost delivery charges. The customer must pay it at the entrance of the parcel in the country.

FedEx

Available for all the above destinations. Unique transport service provider for the USA, Canada and South Korea.

The fees depend on the weight of the parcel and its destination.

Shipping in 1 to 2 day(s) (excluding public holidays) if the parcel clears the custom without any issues.

4. GOOD TO KNOW

During the Holiday period but also in Easter, we might make some exceptional offers on the shipment fees to Metropolitan France. To keep you posted, do not hesitate to subscribe to Jean-Paul Hevin’s newsletter on our homepage.

In period of high activity (Christmas, Valentine’s Day, Easter, Mother’s Day, Father’s Day), we recommend you to anticipate your order as much as possible.

In case of temporary unavailability of an article, we cannot guarantee the delivery deadline.

In case of difficult weather conditions (heavy snowfalls, floods,…), shipment and delivery can be disrupted.

TERMS AND CONDITIONS